LIFEwest Ambulance is recruiting for Dispatchers! Position Summary: The Ambulance Dispatcher is responsible for coordinating and dispatching non-emergency ambulance transportation requests in a fast-paced, 24/7 call center environment. This position ensures accurate, timely, and professional communication between patients, healthcare facilities, and field crews while maintaining compliance with LIFEwest’s protocols and service standards. Location: Phoenix, AZ Schedule: Overnight and Weekend Per Diem, hours vary based on scheduling needs Key Responsibilities: Dispatching & Call Coordination Serve as the primary point of contact for incoming calls/requestsrelated to medical transportation requests. Accurately gather and document essential trip information, ensuring all details are entered correctly into the dispatch system. Prioritize and coordinate ambulance assignments based on urgency, location, and resource availability. Maintain clear and professional communication with field crews, healthcare facilities, and clients to ensure smooth transport operations. Monitor ongoing calls and dispatch activity to ensure timely responses and adherence to company and client protocols. Escalate issues or service delays to the Lead or Operations Manager as needed. Assist with verifying trip and billing information to ensure accuracy prior to processing. Operational Support Maintain accurate records of calls, dispatches, and billing communications within the system. Assist with shift handoffs by ensuring all pending trips and issues are communicated to the next shift. Follow established policies, procedures, and protocols to maintain service quality and HIPPA compliance. Participate in ongoing training and quality assurance activities to enhance service performance. Other duties as assigned Qualifications: High school diploma or GED required. 1–2 years of experience preferred in customer service, dispatch or call center operations, preferably in ambulance, EMS, or medical transportation. Strong multitasking, problem-solving, and organizational skills. Excellent communication and customer service abilities. Ability to work effectively under pressure in a 24/7 operational environment. Proficiency with dispatching and call management software. Professional, calm, and composed demeanor during high-stress situations. Flexibility to work varying shifts, including nights, weekends, and holidays. Physical Requirements: Must be able to lift 15 pounds at times Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 25 pounds occasionally. Ability to use a computer keyboard and calculator. Work environment is indoors, majority of the time is spent sitting at a desk. Pay range : $21.00 - $23.00 an hour, with final compensation based on the candidate’s qualifications, experience, and business needs. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. #J-18808-Ljbffr LIFEwest Ambulance
...Executive Administrative Assistant (Remote) Seattle, Washington, United States About the Job The Executive Administrative Assistant will work closely with the IT Vendor Manager. This position will be involved in processing many of the IT documents relating to...
...StevenDouglas has exclusively partnered with a publicly traded company headquartered in South Florida that is seeking a Director of... ...clients are all encouraged to apply. All inquiries are strictly confidential. Apply here or email me at ****@*****.***...
California State University, Los Angeles is seeking a 2026-27 Graduate Assistant in Political Science. The role reports to the Department of Political Science and supports faculty with research, course materials, and student evaluation.Open until filled for Fall 2026...
...Job Description Job Description Position: Packline Coordinator 1st Shift 06:30am-02:30pm Pay: $23-26 Reports to: Shipping... ...providing input obtained through observation for performance appraisals for the shift's team members. Assist On the Job Trainers...
...When you work for us, we work for you With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country.... ..., skills checklist and references. Travel Medical Assistant Weekly Gross Pay: $1276.2 - $1476.2...